Privacy Policy

1. Introduction

Proposal AI ("we," "our," or "us") operates the website https://upwork-helper.innovage.io and the associated Chrome extension. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account data: Email address, name, and profile information when you sign up (including via Google OAuth).
• Extension usage: When you use our Chrome extension, we process job listing content from Upwork that you choose to send to us to generate proposals. We may store saved proposals and your extension settings (prompts, preferences) linked to your account.
• Payment data: Billing is handled by Stripe. We do not store your full payment details; we receive and store subscription status and customer identifiers from Stripe.
• Usage and logs: We track proposal usage (e.g., daily and monthly counts) for limits and analytics. Our hosting and API providers may collect logs (e.g., IP address, request metadata) in accordance with their policies.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; to authenticate you and manage your account; to generate AI proposals based on your settings and the job data you submit; to enforce usage limits and process payments; to communicate with you about your account or our services; and to comply with legal obligations.

4. Third-Party Services

We use the following third-party services, each of which has its own privacy policy:

• Supabase — Authentication and database (account data, proposals, settings, usage).
• Stripe — Payment processing and subscription management.
• OpenAI — AI proposal generation. Job content and your prompts are sent to OpenAI to generate proposal text; see OpenAI's privacy policy for how they handle data.

5. Cookies and Storage

Our website uses cookies and similar technologies for authentication and session management (e.g., Supabase). The Chrome extension uses Chrome's storage API to store your connection token and settings locally. We do not use third-party advertising cookies.

6. Data Retention and Security

We retain your account data and saved proposals for as long as your account is active. You may delete your account or request deletion of your data by contacting us. We implement reasonable technical and organizational measures to protect your data; no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.

8. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at the support or contact email associated with Proposal AI, or via the contact information provided on our website.